Privacy Policy

Who we are

Our website address is: http://uworkon.com. Our company is registered as UWorkOn, and managed by a small team in Nigeria.

What data we collect and why we collect it

We collect user data from user comments, vendors registrations and customer purchase data. We collect this data to enable us provide the services to our users accordingly. Some of the data we collect is also for security purposes, and to enable us identify who we are dealing with.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

See here for our Cookie Policy https://uworkon.com/cookie-policy

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for ten years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

We track visitor activities on our Wishlist

  • Products you’ve added to the wishlist: we’ll use this to show you and other users your favourite products, and to create targeted email campaigns.
  • Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store’s staff

We’ll also use cookies to keep track of wishlist contents while you’re browsing our site.

Who on our team have access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.
  • Wishlist details, such as products added, date of addition, name and privacy settings of your wishlists

Our team members have access to this information to help fulfill orders, process refunds and support you, and to offer you better deals for the products you love.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Vendors

When vendors register on the site we collect the email data provided in the registration form, and data included or enabled in the vendor store dashboard like; address, phone number, bank account details (to enable us pay the vendor), and social media profiles.

After approval of your vendor registration, your profile name and other personal or store details that you have provided or enabled to display will be visible to the public in the context of your store.

Customer

When customers place an order on the site we collect the data provided in the order form, emails, phone numbers and addresses. We also collect the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We have a contact form to allow our users reach out to us at any time they have any questions or inquiries. We collect the user’s name and email address to enable us reach back to them. We keep contact form submissions for a maximum of twelve months for customer service purposes, but we do not use the information submitted through them for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Content on this site may include embedded content (e.g. widgets, images, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

We currently work with Travelstart to embed their iFrame on our website. When a user inputs their travel booking data (departure and arrival locations, dates, preferred travel class and airlines) on the iFrame on our website, Travelstart will collect the data, and may use cookies, third-party tracking, or monitor your interaction with that embedded iFrame to provide the service the user has requested. But we do not share our users’ personal information with Travelstart.

We share information with other third parties like our payment gateway partner Rave, who help us process our customer payments when they choose to pay with their credit or debit cards. Some of your data will be passed to Rave, including information required to process or support the payment, such as the purchase total and billing information.

We may also in future accept payments through PayPal. When we do this, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy https://www.paypal.com/us/webapps/mpp/ua/privacy-full for more details.

Analytics

We use Google Analytics to track user traffic on our website, and also monitor pages our users have visited to enable us understand what our users prefer and provide it for them. See Google Analytics terms of use here https://www.google.com/analytics/terms/us.html.

We also use WordFence and Cloudflare to track ip addresses of our users so to separate bots from real visitors. This is mainly for security reasons. See WordFence privacy policy here https://www.wordfence.com/privacy-policy/. See Cloudflare privacy policy here https://www.cloudflare.com/privacypolicy/.

Who we share your data with

We share site ip address and browser user agent data with Google Analytics, WordFence and Cloudflare to allow us provide better services and security to our users. We share booking data (departure and arrival locations, dates, preferred travel class and airlines) with Travelstart to enable our users easy booking service on our platform.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We keep contact form entries for twelve months, analytics and security records for two years, vendor account records for ten years, and customer purchase records for ten years.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Vendors and customers can edit their information on our website.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

We use a security applications like Cloudflare and WordFence to secure your data from hacks, and we also implement different checks and confirmations to ensure that the right users have and gain access to their data. We also have trained staff on data security who monitor our system daily for any possible data breach.

However, you as our user will play a key role in making sure your login or account details do not get into the wrong hands. For instance, your login password should be difficult to guess, and updated periodically. This will prevent any such breach of data from your end.